Open Position

Customer Service Assistant

The Strasburg-Heisler Library seeks a part-time Customer Service Assistant to meet the needs of patrons seeking library materials and services, and keeping materials orderly and in good condition.

Basic Requirements: Must hold a high school diploma or its equivalent, and at least 2 years of higher education. Experience working with the public is a plus as the position necessitates courteous customer service and pleasant telephone manners.  Computer skills are required along with the confidence to assist others in basic computer operations. The candidate must understand the concepts of technological devises. Attention to detail is significant. Must be proactive to work as a part of a team.

Must be 18 years of age or older, able to lift and carry 25 pounds, bend, and reach.

Library experience preferred, but not required.

12-18 hours per week. Must be available 2 Saturdays per month.

Must submit PA child abuse clearance and federal background investigation documents.


Send letter and resume to:

Kristin Fernitz- Director

Strasburg Heisler Library

143 Precision Ave

Strasburg PA 17579