Archives: FAQ

What does the library have besides books?

A lot! DVDs, CDs, audiobooks, magazines, games, puzzles, toys, Launchpads, STEAM toys, STEM coding kits, American girl dolls and clothes, laptops, free wifi, copy and fax machines, and MORE MORE MORE.

Can I register for a library card online?

You may register for a TEMPORARY card using the link below.

After you complete the form, you will receive a temporary library card number that you can use to sign in to many of our library’s online resources.

Your temporary library card is valid for 3 months. You must visit Strasburg-Heisler Library to upgrade your temporary library card to a full access library card.


Can someone help me use a computer?

Yes, we offer computer-help appointments.

If you have detailed questions about creating a document, setting up an email account, navigating a website, or need help with extensive internet searches, please call Kristin at 717-687-8969 and make a computer-help appointment.

Why does the library hold fundraising events? Aren’t libraries state funded?

Libraries do receive money from the PA Department of Education, but it is not nearly enough! Strasburg-Heisler Library receives support from Strasburg Borough and Township, as well as West Lampeter Township and the L-S School District. Sadly, this is still not enough.

We are financially dependent on our local community members!

How do I get ebooks onto my electronic device?

From your app store, download the Libby app. Choose Library System of Lancaster County as your home library. You will need to enter your library card number to activate your Libby account. Follow the simple prompts to start reading!

Does the library accept book donations?

We do accept fiction books as donations as long as the books are in excellent condition and are less than 3 years from the time of publication. It is at the library director’s discretion if donated items will be used to replace a worn-out copy already on the shelf, added to the lending collection, sold, or discarded.

Items that are moldy, dirty, have damage, are bug infested, or have been chewed by a living thing, have no value to the library.

Thank you for taking these guidelines into consideration before bringing donations to the library.

What can I do to help?

  • Donate monetarily! After all, what is the value of lifelong learning?
  • Join the Friends Group. Click here for information.
  • Come to fundraising events with your friends!  You’ll meet other people who also love your library.
  • Talk to your friends and neighbors about your library. Maybe you will surprise them with the opportunities that they never knew about.

How do I get a library card?

It’s simple! Come to Strasburg-Heisler Library with a current photo ID. A library card will be issued to you within minutes.